Consultancy Internet Standards

Sonnection can provide you with skills, knowledge and experience in the area of Internet standards in situations like:

  • Training or presentation of mail and messaging related protocols and standards like:

    SMTP - Simple Mail Transfer Protocol 
    ESMTP - Extended Simple Mail Transfer Protocol 
    IMAP - Internet Message Access Protocol 
    POP3 - Post Office Protocol 
    LDAP - Lightweight Directory Access Protocol 
    DNS - Domain Name System 
    DomainKeys, DKIM - DomainKeys Identified Mail
    SIDF - Sender ID Framework
    SPF - Sender Policy Framework
    DMARC - Domain-based Message Authentication, Reporting and Conformance

  • Experience learned us that a significant number of 2nd line or 3rd line HelpDesk tickets on Internet mail related problems are closed, without ever finding the proper solution. These problems usually have to do with incomplete or incorrect implementation of the Internet mail related standards in appliances, firewalls or MTA software. When an organization has insufficient knowledge of the relevant mail standards, the cause of the problem cannot be found and the only thing that can be done is to close the call.

    Sonnection can help you with troubleshooting c.q. 2nd or 3rd line support in case of persistent and serious problems in an Internet mail environment (Sendmail, Postfix, Oracle Communications Messaging Server previously known as iPlanet/SunONE Messaging Server, and PMDF Internet Messaging)