Consultancy Internet Standards

Sonnection can provide you with skills, knowledge and experience in the area of Internet standards in situations like:

• Training or presentation of mail and messaging related protocols and standards like:

  SMTP - Simple Mail Transfer Protocol
  ESMTP - Extended Simple Mail Transfer Protocol
  IMAP - Internet Message Access Protocol
  POP3 - Post Office Protocol
  LDAP - Lightweight Directory Access Protocol
  DNS - Domain Name System
  DomainKeys, DKIM - DomainKeys Identified Mail
  SIDF - Sender ID Framework
  SPF - Sender Policy Framework

• Experience learned us that a significant number of 2nd line or 3rd line HelpDesk tickets on Internet mail related problems are closed, without ever finding the proper solution. These problems usually have to do with incomplete or incorrect implementation of the Internet mail related standards in appliances, firewalls or MTA software. When an organization has insufficient knowledge of the relevant mail standards, the cause of the problem cannot be found and the only thing that can be done is to close the call.
  
  Sonnection can help you with troubleshooting c.q. 2nd or 3rd line support in case of persistent and serious problems in an Internet mail environment (Sendmail, Postfix, Sun Java Enterprise Messaging Server aka iPlanet/SunONE Messaging Server or PMDF Internet Messaging)